๐งต Manufacturing defects (e.g., stitching coming undone, zipper failure, seam separation)
๐งถ Material defects that affect normal use (e.g., premature tearing under normal use)
๐ฆ Item arrived damaged (with photos)
Warranty period
— Warranty length may vary by product. Please refer to your Amazon listing or packaging for the exact warranty period.
— If you’re not sure, submit a request with your Order ID and we’ll help check.
What’s not covered
1.Normal wear and tear (minor scratches, gradual fading over time)
2.Damage from misuse, incorrect installation, or improper storage
3.Damage caused by extreme weather events, sharp objects, pets, or chemicals/harsh cleaners
4.Size mismatch due to ordering the wrong size/variant
How to get help
— If you believe your issue is covered, go to “Request a Replacement” and submit: Order ID + description + photos (if possible).
— We’ll review and reply within 24–48 hours.
